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Current news and trending topics for sales and financial industry professionals


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Take the 60 Second Value Proposition Challenge! Do Your Clients See Your Value?

ParatickTEST YOURSELF!  In 60 seconds, or less, can you state your value proposition without hesitation and awkward silence? Try it! Take your 60 seconds now… I’ll wait.

How did you do? Would your team members succeed at this test or better yet, how about your clients? A value proposition is a promise of value to be delivered and a belief from your clients that they will receive value. Creating a value proposition is part of a solid business strategy.

After a most recent coaching session with one of my advisor clients, the question of currency came to mind.  Not the dollars and cents kind — the ‘client-centric’ kind. My client said something to the effect; “we may not be a council member team or have been doing this the longest, but our clients trust and love us”.  That is priceless currency! This firm has clearly and successfully created a value proposition centered around their clients.

Your value proposition should clearly communicate the benefits your clients and potential clients will receive by doing business with your firm. Describing the features of your products along with their capabilities will not sell. Place focus on demonstrating how your firm will provide a solution to your clients needs, wants and values. A value proposition is essential in showing the world what value you can bring to their lives and create awareness… “that your clients know your services are right for them.”

Steps To Create a Value Proposition

 1.      Get To Know Your Client Reverse roles and become your client. Think from their perspective by identifying who they are, what they need, what improvements they are looking for and what challenges they need to resolve.

 2.      Promote Your Products & Services A value proposition cannot be a vague description of the products and services you offer. Clearly show your clients the benefits they will receive by solving their challenges or improving their current situation. Achieve this by including actual charts and percentages to visually engage your clients.

3.      Identify Your Competitors – You will need to dig deep on this one. Don’t stop at just knowing the names of your competitors. Continue to borrow the mind of your client and research what your competition offers or does to create value. Completing a SWOT Analysis, strictly focusing only on your competition, can be an effective tool in determining how you can position your firm ahead of your competitor.

4.      Recognize Saying, “We Are Different” Is Not Enough Knowing that trust, excellent client service and knowledge will not differentiate your firm is the first place to start. While these are excellent traits, clients expect them. Delve further and answer these questions from your client’s perspective.

  • Why should I buy this product?
  • How will it solve challenges I have?

Be specific in your answers by utilizing graphs and factual numbers to illustrate the benefits. You should also answer why your products and services are better than the competition and what your client values most about your firm.

Now that you have completed the above steps, highlight your answers and craft your value proposition.

Your value proposition should not be lengthy but provide enough information to show why a prospective client should do business with you. The trick is being able to articulate your value in 60 seconds or less by highlighting the benefits and how you will solve the needs of your market. Without a strong value proposition, people will search for something better.

Don’t forget to share the 60 second value proposition challenge with your team! If you haven’t already looked at our article on creating a unique value proposition, please do so now – this will provide you with further insight for your value proposition creation.

Question: What challenges or success have you experienced in creating a value proposition?

Let us know! We want to hear from you!

• Email us at info@ironstonehq.com
• Call our office at 800-917-8020
• Connect with us:


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Is Your Firm’s Brand Recognizable?

Financial Advisors are more aggressive than ever in pursuing high-net-worth clients.   In order for you to join the elite pack and remain competitive you need to establish and demonstrate what makes your firm unique and how your firm is the solution to meeting client needs by creating a strong personal brand.

Your brand message should embody core principles of your practice. These principles should act as drivers and filters when you make business decisions. They should be easy to remember and summarize what makes you unique in serving your clients.

Keep in mind that your brand is also determined by your reputation among clients, prospects and centers of influence.  Maintaining a great brand will require that you make promises and set expectations, that you must meet each and every day.  Demonstrating to clients that you consistently follow through on what you say you will do builds trust and a strong foundation for your firm.

Advisors with strong brands do things that are meaningful to clients on an ongoing basis.

 

Building Your Brand

 1.   How Is Your Firm Unique?

In what way is your firm different from your competitors?  Evaluate your skills and expertise.  Consider the following and expound on how you effectively perform each component:

Communication with clients –  introducing new concepts, ideas, products, and portfolio performance, as well as maintaining contact with clients and prospects through educational seminars. Advisors typically try to differentiate themselves by focusing on a fee-only business model.  While this is a key characteristic, it will not truly set your firm apart from your competition and build a brand that speaks to your target market.

Set yourself apart from your competition by effectively communicating your expertise and knowledge and providing pro-active solutions to clients.

2.      Determining Your Relevance Starts with Determining Your Ideal Target Client

Choosing your ideal target clients takes more work than simply making a selection of retirees, pre-retirees, affluent professionals, etc.   Focus on small target groups with similar needs and determine how you can provide them with significant value.  Get to know your clients and target markets by delving beyond their financial needs.  Find out what their values, concerns, and fears are, and what is important to them in daily life.

Design your services as a gift that you give to your clients and prospects

that truly offers and delivers what they want most.

3.      Be Consistent

Consistent brands get noticed.  They achieve strong recognition through trust and engagement, which drives loyalty from existing clients and brings prospects to your firm. To ensure that your brand is recognized and understood it is vital to be consistent through all communication channels.

Review your brand periodically to ensure it remains true.  Research how your brand is perceived by interviewing clients which will give you a better understanding of how they interpret your brand.

Think of any strong brand and you are likely able to list its colors and the products it sells.  The appearance of your brand should always be clear across the foundation that you have set, including your fonts, logos, colors, images and the presentation of your firm name and services.

Your audience should know what to expect from your brand.  Avoid changing your media spokesperson or sending messages that don’t tie-in with what you stand for.  This only causes confusion.  If your target market recognizes a piece of communication they are more likely to engage with it.

4.       In Conclusion

Brand recognition is much more than a nice logo and a bit of advertising –it is the outline of everything you stand for, everything you believe in, and everything you do. It is how you look, how you talk, and how you act.

Ask several clients how they would describe you to their best friends. Their responses are an excellent way to periodically test whether you are living your brand.

Ironstone can assist you in developing a brand that is reflective of your firm.  We specialize in identifying gaps in your existing plan and will collaborate with you to develop solutions that are parallel to achieving the results you desire.

Contact us for assistance in starting and improving your firm’s brand.  We want to hear from you!   Share your best ideas here!  How do you demonstrate your brand?  What challenges do you have in presenting your brand?   We always love hearing from you!

Follow us as we explore each of Ironstone’s Fundamental 4™! 

  • Strategic Planning
  • Business Development
  • Operational Effectiveness
  • The Human Element

You won’t want to miss our next in the series:  Operational Effectiveness-Reports & Tracking


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Learn How To Write A Prospecting Plan For Your Firm

To accomplish overall marketing goals, many advisor firms need to include a plan for prospecting that includes the strategies and tactics to reach their desired results.  In our blog, “Learn The Fundamentals Needed For Your Marketing Plan”   https://aeschlapia.wordpress.com/2012/03/22/learn-the-fundamentals-needed-for-your-marketing-plan/    we reviewed critical steps to include in your plan, which are the same for your prospecting plan.

How do successful firms prospect?  Top financial advisors have one common denominator– a financial advisor marketing and follow-up strategy.   A rule of thumb to remember when prospecting is:

40% is preparation, 20% is presentation, and 40% is follow-up

Ironstone suggests implementing the following seven strategies in your Prospecting Plan

1. Provide a Personal Touch – Focus on the value and benefits to your prospects and clients.  Clients want attention and care.  Make use of public seminars to deliver solutions to clients through the benefits you can offer them.  Include hand written notes on mailings to add a personal touch that prospects will notice and appreciate.

2. Communicate Your Unique Value Proposition (UVP) – Differentiate yourself from the competition.  Keep your name in front of prospects to retain and acquire new business.  Your newsletters are an easy way to provide information about your firm or explore the potential of getting published.

3. Choose a Niche Market – Identify the clients you want to serve, you can then find out everything you need to know to dominate that market.

4. Share Your Referrals with Reciprocal Referral Partners – One of the easiest methods for receiving highly qualified referrals is from reciprocal referral partners who serve the same niche market.

5. Maintain Consistent Frequency of Follow Up – It takes about 6 – 15 “touches” for someone to start working with you. Plan a strategy that will allow you this opportunity.   You might include phone calls, mailings, emails, and events as a part of your “touches” strategy and tactics plan.

6. Leverage Your Time – The most successful advisors automate and systematize as much of their financial advisor marketing strategy as possible. Social media and e-prospecting are useful tools to employ.

7. Increase your Retention & Relationship – It is critical that you include relationship building in your plan.  Networking is the best place to start.

Remember:

  • People buy from those they know and trust
  • Prospecting is not easy unless you focus on helping, not selling
  • People who trust you give referrals
  • Referrals take the burden of prospecting off the salesperson

Ironstone will help you implement a successful prospecting plan, identify gaps in your existing plan and collaborate with you developing a solution to achieve the results you are looking for.  We will work with you on creating detailed goals that go deeper than the surface and assist you in planning the strategies and tactics needed to reach your goals.

Contact us for assistance in starting and improving your prospecting plan.

We want to hear from you!    What strategies does your firm use for prospecting?  Share your best ideas here!  We always love hearing from you!

Follow us as we explore each of Ironstone’s Fundamental 4™!

  • Strategic Planning
  • Business Development
  • Operational Effectiveness
  • The Human Element

You won’t want to miss our next in the series:  Operational Effectiveness-Service Matrix



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Learn How To Create A Unique Value Proposition For Your Firm

Learn How To Create A Unique Value Proposition For Your Firm. 

Do you have a defined clear answer that inspires questions?  If you can describe to someone in a sentence or two what your business does and why it is valuable, you probably have a strong unique value proposition. 

Branding and Value Propositions create a distinct fingerprint that sets your practice apart.  Ensure your firms brand uniqueness while effectively meeting client needs and creating the value promised.  You need to think about the value you offer to clients by determining;

What are their needs and how will you satisfy those needs?

Position yourself as someone who understands where your clients and prospects are coming from, where they are going, and what they need along the journey to reach their destination.  Some examples:

  • Ease nervousness during market volatility
  • Relieve their major concerns about retirement
  • Ensure their legacy will live on for the next generation

A value proposition cannot be a vague description of the products and services that you offer.  YOU need to tell them the results they will get from you.

To help you- here are a few guidelines to follow while creating your value proposition

  • Create Interest
  • Differentiate yourself from your competitors (You will not be able to accomplish this based on products alone.)
  • Focus on your client’s point of view

Keep in mind that your value proposition should identify solutions to meet the needs that your clients are facing.

How does your brand fit in with your value proposition?  If your brand position is successful, overtime, your brand logo will symbolize your value. 

Many firms do not convey their message in a clear and concise manner.  Ironstone will help you make sure you are not in that situation.  

We want to hear from you!  What is YOUR unique value proposition?

 

 

Follow us as we explore each of Ironstone’s Fundamental 4™! 

  • Strategic Planning
  • Business Development
  • Operational Effectiveness
  • The Human Element

 

You won’t want to miss our next in the series:  Operational Effectiveness-Time Management